Solutions to common problems

Symptom: Parts/Accessories missing

Possible Cause(s):

• Packed in tank

Corrective Action:

• Check in tank

Symptom: Vacuum cleaner will not start

Possible Cause(s):

• Defective switch or defective motor
• Note: On Demand Vacs (925-63, 925-64 and 925-65) The vacuum circuit breaker button is triggered and showing out - or no continuity

Corrective Action:

• Contact Customer Service.
• Push circuit breaker; If that does not solve the problem, contact Customer Service.

Symptom: Dust discharging from exhaust

Possible Cause(s):

• Filter not installed
• Filter damaged
• Filter clogged or dust is too fine
• Filter not functional

Corrective Action:

• Properly install filter
• Replace filter
• Use more efficient filter
• Clean or replace filter

Symptom: Loss of suction

Possible Cause(s):

• Loose hose connection
• Filter clogged
• Full tank Hole in hose

Corrective Action:

• Tighten hose connection
• Clean or replace filter
• Empty tank
• Replace hose

Symptom: Static shock

Possible Cause(s):

• Dry environment
• Relative humidity of air is low

Corrective Action:

• Add moisture to air (if practical, use a console or installed humidifier)
• This situation is temporary and does not affect the use of the vacuum cleaner